This is a tale of customers and retailers who, as we have heard so many times, are in this together. During the pandemic, customers are rapidly exhibiting the very behaviors retailers desire, including contactless payments, curbside pickup, ecommerce and buy online,...
The recent announcement from Google is a positive development for consumers and data privacy, but comes as no surprise for creative, media and digital marketers.
Another NRF Big Show is in the rear view and I have to say that I am optimistic about the new decade in retail. As you will read below there is a real sense of optimism, and change, in the air.