Intentional Leadership: Inspiration for 2023
Sherry Graziano, Head of Digital Banking and Contact Centers, Truist
Suzanne Long, Chief Sustainability and Transformation Officer, Albertsons
Skyler Mattson, President, WONGDOODY
Thursday, January 19, 2023
9AM PST / 12PM EST / 5PM GMT / 10:30PM IST
Head of Digital Banking and
Contact Centers, Truist
Sherry Graziano is responsible for delivering connected client-centric experiences, leads multi-channel acceleration and innovation strategy, and delivery for retail, small business and wealth client segments utilizing client journey architecture. Her scope includes driving revenue through digital commerce and phone-based sales, and leading digital adoption and engagement with a focus on distinctive contact center interactions. In the past, HousingWire Magazine recognized Sherry as a top Woman of Influence and she has been published in top media outlets including CNBC, MSNBC, Nightly Business Review, Wall Street Journal, National Mortgage News, and Realtor.com. Sherry supports women’s professional development via the Truist Women’s Business Resource Group Executive Steering Committee and she is also active with the Human Rights Campaign.
Chief Sustainability and
Transformation Officer, Albertsons
Suzanne drives ESG strategy and numerous large-scale change initiatives for Albertsons Companies, the nation’s second-largest food and drug retailer. She began her career at Accenture consulting for Fortune 100 companies before joining Albertsons in 2001. Between 2013 and 2018 she led five major acquisitions and integrations that grew the company from 192 stores and $3B in sales to ~2,300 stores and $65B in sales, and was named Chief Sustainability and Transformation Officer in 2021. Suzanne graduated from Duke with honors (Trinity ’97). She serves on three nonprofit boards, and is a member of the EDGE Advisory Board for Duke’s Fuqua School of Business.
Over the past 20 years, Skyler has overseen WONGDOODY’s growth while leading award-winning work, including several women’s empowerment initiatives. As president, Skyler has been an integral part of transforming WONGDOODY from a North American ad agency to the global experience and design unit for Infosys, with studios around the globe. She has been a delegate to the World Economic Forum and proudly serves as a board member of the Infosys Foundation.
Leading in the moment – and resisting being led by the moment – is easier said than done. In this episode Skyler explores the skillful balance that enables intentional leadership, with guests Sherry Graziano, Head of Digital Banking and Contact Centers at Truist, and Suzanne Long, Chief Sustainability and Transformation Officer for Albertsons.
Stay tuned for a recorded version of this webinar covering:
- How to develop your leadership style
- The unique challenges women leaders face, and how to remain strong under pressure
- The power and necessity of mentoring
- Leading with intention in 2023 and defining measurements for success