Hello! / Hallo!
With offices in London, Berlin and Amsterdam, we offer strategy, design, innovation, rapid prototyping, and physical and digital experience capabilities. Our London office also features our flagship “Innovation Studio as a Service” for a key client.
Redesigned all digital customer touchpoints
Established the bank’s first global omnichannel design system.
Transformed the business from B2B to B2B2C
We designed a full range of digital experiences for dealers and customers from sales to aftersales and even into the agricultural machines themselves.
Created B2B data insights platform
The platform created a closer relationship with key suppliers, and generated new revenue via subscription fees from FMCG brands eager to gain access to those insights.
BIG 4 CONSULTANCY
Shaping a Digital Growth Accelerator for Startups
We helped the client shape a digital engagement platform that allowed them to break into the startup segment.
A truly company-wide digital transformation
Our work touches all digital and assisted channels, improving NPS and digital self-service.
Redefining the Employee Experience post COVID
Applied smart technology to their new HQ as well as the entire postal-carrier experience.
Follow us @wongdoody_eu
Chief Experience Officer
Regional Head, EMEA
Head of Strategy, EMEA