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With offices in London, Berlin and Amsterdam, we offer strategy, design, innovation, rapid prototyping, and physical and digital experience capabilities. Our London office also features our flagship “Innovation Studio as a Service” for a key client.

BB – Favorites-2019-17



Redesigned all digital customer touchpoints

Established the bank’s first global omnichannel design system.


Transformed the business from B2B to B2B2C

We designed a full range of digital experiences for dealers and customers from sales to aftersales and even into the agricultural machines themselves.


Created B2B data insights platform

The platform created a closer relationship with key suppliers, and generated new revenue via subscription fees from FMCG brands eager to gain access to those insights.


Shaping a Digital Growth Accelerator for Startups

We helped the client shape a digital engagement platform that allowed them to break into the startup segment.


A truly company-wide digital transformation

Our work touches all digital and assisted channels, improving NPS and digital self-service.


Redefining the Employee Experience post COVID

Applied smart technology to their new HQ as well as the entire postal-carrier experience.

The latest…

Experience-Led Commerce

Solution Spotlight —Experience-Led CommerceToday’s consumer expectations are higher than ever and require a connected, human approach ranging from awareness to transaction. At the same time, large consumer-products companies, retailers and brands want to reach these...

Employee Experience Transformation

Solution Spotlight —Employee Experience TransformationPeople are more empowered than ever in choosing for whom, when and how they work. The best employee experience is one that inspires, drives and enables each individual to bring their best self to work, creating...

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Europe Leadership

headshot of Ralf Gehrig

Ralf Gehrig

Chief Experience Officer

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Lindsay Wall

Lindsay Wall

Regional Head, EMEA

With over 300 national and international creative awards to his credit, including work in the Clio Hall of Fame, Tracy is among the most honored in the advertising business. He is a recipient of the American Advertising Federation’s Silver Medal for Lifetime Achievement, and was recently named to the 4A’s “Advertising 100” list honoring today’s top ad professionals.

Tam Hussey

Head of Strategy, EMEA

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