Category: Financial
Case Study: Client names redacted to protect the successful.
Problem
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How do you jump ahead of the competition when your banking platform is stuck in the past?
Global financial services giant, HIDDEN wanted to create a digital self-service platform for its largest and most important treasury clients. Clients who had been stuck managing transactions over the phone and data on spreadsheets. People still using snail mail, when the light-speed of digital could be theirs. Where processes that used to take days could now happen in a snap. The problem? Surprisingly, no bank had stepped up to help this underserved, overlooked, overworked group of dedicated financial pros…YET
Human Insight
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Global treasury clients are a lot like personal banking clients. They want fast, intuitive digital solutions.
HIDDEN’s global financial clients dealing with large-scale global accounts are still people. Sophistication doesn’t need to equal complication. Technologies that allow more visibility into global markets and offer more at-your-fingertips control would be massively helpful. Not to mention that digital ease and speed, applied to corporate treasury departments, could drastically reduce the amount of man hours, aka midnight oil, required to execute these services.
Solution
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Build a platform to make complex, large-scale banking small-scale accessible.
After an in-depth analysis of the needs of HIDDEN’s sophisticated users, we did a rapid sprint from workshop to prototype. From there, we developed a portal solution that brought the ease and intuition of a consumer platform to the company’s complex global banking infrastructure. Depositing both money in the bank and confidence in their future global growth. So whatever the ups and downs of markets, governments, and this human experience we all are living, HIDDEN’s clients will be able to steady their financial ships and sail onward toward the future.
